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  • Shopfino currently offers COD (Cash on Delivery) payments and Safexpay (Payment Gateway). However, Cash On Delivery option is only applicable within Delhi/NCR. In order to protect the website visitors to the best of our knowledge, we implement several security policies and certificates. These layers of protection could be by-passed if the user's computer is/was infected with a virus or malicious software. or its associated partners and employees cannot be held responsible in such a scenario or circumstance.
  • Cash on Delivery (COD) will be accepted from 1 upto 20000 amount in in Rupees For Delhi/NCR customers only as of now.
  • Credit/debit card details to the approved payment gateway or pre-paid payment instrument account details for availing Services on the Website.
  • Not to use the credit/debit card or pre-paid payment instrument which is not lawfully yours.You must use your own Credit/Debit card or pre-paid instrument account.
  • The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order or in accordance with the terms of the Privacy Policy.
  • In addition to the Agreement(s), the terms and conditions of your bank, applicable financial institution and/or card issuing association may also be applicable to you. Your bank, financial institution or card issuing association may decline or prevent you from making Electronic payments for buying the Products on Website and does not control the same and shall be liable for the same.
  • That you will be solely responsible for the security and confidentiality of your credit/debit card details or pre-paid instrument expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your Credit/ Debit card or pre-paid instrument account.Refund shall be subject to Buyer complying with Policies.
  • That Only regular priced items may be refunded, unfortunately sale/Scheme items cannot be refunded.
  • That the customer have option for refund amount in their account through online Transfer or share with us bank details for transfer purpose only.
  • In case of COD refund/Online paid ; refund via NEFT/RTGS to bank account possible after the provided bank details by the customer through E-mail ( will be accepted then Shopfino will refund amount within 24 working hours other than online refund procedures will take 3-5 working days.
  • That after confirm by the customer through Telephonic Call/E-mail the Refund amount will reflect in customer account from 48 Hours or maximum 6working days after quality checks confirmation, transfer in bank account after deduction of transactional charges.
  • reserves the right to refuse a delivery or honor an order from a Customer who has not paid part or the totality of a previous order or with whom a litigious dispute is in progress. Our also reserves the right to take any necessary steps including legal action in case of outstanding or non-payment of fees by you.
    • Shopfino may do such checks as it deems fit before approving the receipt of Buyers commitment to pay (for Cash On Delivery transactions) and/or is not satisfied with the creditability of the Buyer or genuineness of the Transaction or other reasons at its sole discretion, reserves the right to refuse to process Transactions by Buyers with a prior history of questionable charges, breach or violation of any law or any charges imposed by Issuing Bank or breach of any policy. The Cash on Delivery, feature for Payment, may be disabled for certain account users, at the sole discretion of Shopfino.
    • Shopfino may have existing arrangements with its banks on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument, regarding limits on the amounts you can pay. Shopfino will work towards ensuring that you are made aware of such limits and reserves the right to refuse to process Transactions exceeding such limits, if they may be applicable to you. However, Shopfino shall be under no liability, on account of you having exceeded the preset limit.
  • However, there may be circumstances where the Product may not be available to be delivered to the Buyer after the purchase transaction. In such an event, Shopfino –Twizor Import Export Pvt. Ltd. may cancel such purchase transaction without any recourse to Buyer and without any liability to Twizor Import Export Pvt. Ltd. However, in the event of false, frivolous or baseless complaints regarding the delivery or quality of the Products, the Buyer will not be eligible for Refund or Replacement. While accepting delivery of any Product, the Buyer shall reasonably ensure that the Product's packaging is intact & tamper-proof. The return process of a Product may be subject to additional terms depending upon the Product nature & category. Such additional terms may be specified on the Website or be intimated at the time of the Product purchase. If Buyer's order is so cancelled, after the payment has been processed, the said amount will be reversed / remitted to the Buyer either to the bank account provided by the Buyer for such reversal, or to the payment instrument of the Buyer from which payment was made, or to any pre-paid payment instrument account of the Buyer Twizor Import Export Pvt. Ltd. shall have the sole discretion to determine the mode of reversal from the above options.