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Welcome to Shopfino Twizor Import Export Pvt.Ltd. and its affiliates, provide access to the website with conditions set out as Following:-

This document is an Electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to Electronic records in various statutes as amended by the Information Technology Act, 2000. This Electronic record is generated by a computer system and does not require any physical or Digital Signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage ofwww.Shopfino.inwebsite.

The Domain name referred to as "Website") is owned by Twizor Import Export Private Limited - a company incorporated under the Companies Act, 1956 with its registered office at 3409, 4th Floor. Lane No.01, RegharPura, Karol Bagh, New Delhi-110005. India (hereinafter referred to as ( "Shopfino").You agree to & are bound by the Conditions, Terms and Guidelineswhile browsing,surfing, searching, selecting, registering, ordering the Products or Services offered by Shopfino– Twizor Import Export Pvt.Ltd. and its affiliates under Terms / Guidelines & Conditions where Terms prevails. So please read the usage condition carefully before proceeding.

We can use our sole discretion & reserve the right, to change, modify, add or remove portions of these Usage Condition, at any time without any prior written notice to You. It is your responsibility to review the usage condition periodically for updates / changes. Following the posting of changes, your usage will mean that you accept and agree to the revisions. We grant you a non-transferable, limited personal privilege to enter and use the Website.

  • Your Account Registration :In case, you Sign-Up an account with Shopfino, you shall be responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure. Hence ensure that the details you provide us with, are correct and complete and post immediately of any changes to the information that you provided while registering. You can access and update yourAccount details of the website.
  • Security Precautions:Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.Under the legal binding of Indian Contract Act 1872, If you are a minor i.e. under the age of 18 years, you shall not register as a User of the website. But under watchful eyes of your legal guardian or parents- who shall be fully responsible for such Usage, you can use or transact on the Website.
  • Guest Users are those, who are not registered with Such users will be able to browse the Website and use the Services for the purpose of purchasing goods, and placing orders.
  • Membership on the Website is free for buyers. does not charge any fee for browsing and buying on the Website.In particular, may at its sole discretion reserves the right to change Fee Policy (Unless otherwise stated, all fees shall be quoted in Indian Rupees) or introduce new services and modify some or all of the existing services offered on the Website. Changes to the Fee Policy shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. You shall be solely responsible for compliance of all applicable laws including those in India for making payments in Indian Rupees to Twizor Import Export Private Limited.
  • You agree not to access or attempt the Website or Services by any means other than through the interfaces that are provided by Shopfino. You shall not use any deep-link, robot, spider or other automatic device, program, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity. You may also not create and/ or publish your own database that features prices and product listings of this website without Twizor Import Export Private Limited and / or its affiliate`s (as may be applicable) express written consent.Solely to enable Us to use your information, You agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) the copyright, publicity, database rights or any other rights You have in Your Information, in any media now known or unknown, with respect to YourInformation. We will only use your information in accordance with the Terms of Use and Privacy Policy applicable to use of the Website.
  • You shall indemnify and hold harmless Twizor Import Export Private Limited, its subsidiaries,affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty, specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.
  • Shopfino does not pre-screen User Content. We reserve the right, but has no obligation, to monitor the materials posted on the Website However, Shopfino at its discretion and/or in accordance with applicable law may monitor any User Content and may remove any User Content from the Website in violation of these Terms of Use or any applicable law. Shopfino will make reasonable efforts to inform the user who had posted such User Content.
  • You hereby represent and warrant that you have all necessary rights in and to all Content which you provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libelous, tortious, or otherwise unlawful information.
  • You have read, acknowledge and agree that we are not responsible for the use of any personal information that you publicly disclose or share with others on the Website, Hence Please carefully the select type of information.
  • Copying, reproducing, republishing, uploading, posting, publicly displaying, encoding, translating, transmitting or distributing to any other computer, server, Website or any other medium for publication or distributionof the Website or Content without prior written consent. Such elements of the Website are protected by intellectual property rights and may not be copied or imitated in whole or in part.Any software that is available on the Website is the property of Shopfino. You may not use, download or install any software available at the Website, unless otherwise expressly permitted by the Agreement or by the express written permission of Shopfino.
  • You may use information on the products and services purposely made available on the Website for downloading, provided that You may not modify or alter, distribute or sell, rent, lease, license remove any text, copyright or other proprietary notices contained in the product catalogues available on the Website, make no modifications to any such information, and do not make any additional representations or warranties relating to such documents available on the Website.
  • You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of as long as the link does not portray Twizor Import Export Private Limited,, their affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner or matter. You may not use any logo or other proprietary graphic or trademark as part of the link without express written consent of Twizor Import Export Private Limited and / or its affiliates, as may be applicable.
  • Disclaimer - You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk. You are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake to use the website to order products only for your personal use and not for business purposes.
  • We shall neither be liable nor responsible for any actions / inactions of Manufacturers, any breach of conditions, representations or warranties by the Manufacturers of the products. Hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the Manufacturers of the products.
  • You are advised to independently verify the bona fides of any particular SKU that you choose to deal with on the Website and use your best judgment in that behalf, if not agree to these terms of sale and additional terms of sale, please do not buy or attempt to buy any product listed on the website. Shopfino is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights. The Website is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. Shopfino is only providing a platform for communication to facilitate Buyers at their best Advantage.
  • Disclaimer - Pricing on any product(s) as is reflected on the Website may due to some technical issue, typographical error or product information published by us may be incorrectly reflected, The Selling Price of the Product is subject to change without notice prior to the purchase of the Product by the Buyer andShopfino have exemplary right which may cancel such your order(s). All prices are inclusive of GST unless stated otherwise.
  • Buyer shall be entitled to all the warranties and other collaterals applicable to the Product or as generally made available by the manufacturer of the Product. Product shall meet the description and specifications as provided on the Website. Buyer's shipping address & pin code will be verified with the database of Website before a Buyer proceeds to pay for Buyer's purchase. In the event Buyer's order is not serviceable by logistic service providers or the delivery address is not located in an area that is covered under the order confirmation form, Buyer may provide an alternate shipping address on which the Product can be delivered by the logistics service provider.
  • Replacement:
    Definition:Replacement is the action or process of replacing something in place of another. A Buyer can request for replacement whenever he is not happy with the item, reason being Damaged in shipping, Defective item (contact Manufacturer on available e-mail or number), Item(s) missing (to be cross checked with warehouse CCTV footage/surveillance), wrong item shipped (to be cross checked with warehouse CCTV footage/surveillance).Buyer needs to raise the return request within the return period applicable to the respective product.
    Once Buyer had raised a return request on Our Toll Free Number. Following action will be initiated:
    Replace after shipment collection - Seller has agreed to wait for the logistics team to collect the shipment from the buyer before replacing it)In certain cases, where buyer requires certain services in relation to a Product, such as warranty, after-sales or installation services, buyer shall directly contact the manufacturer. Supply Chain Standards Shopfino is strongly committed to conducting its business in a lawful and ethical manner, requiring suppliers in our manufacturing supply chain to comply with our Supplier Code of Conduct which is detailed below. Shopfino also expects our suppliers to meet or exceeds the expectations of Shopfino and our customers.
    Here are some of the key areas we focus on:
    • The workers & Employees of Vendors must be working in Hygienic & Healthy environment as per standards set by Labour Laws.
    • The right to legal wages and benefits as per standards set by Labour Laws.
    • Appropriate working hours and overtime pay as per standards set by Labour Laws.
    • Prevention of child labour or forced labour as per standards set by Labour Laws.
    • Fair and ethical treatment, including non-discrimination as per standards set by Labour Laws. Confidential worker interviews conducted without site management present;
      • Review and analysis of site documents to assess workers' age, contracts, compensation, working hours, and workplace conditions as per standards set by Labour Laws.
      • Audit and review of current licences and any past compliance issues as per Indian Law.We work closely with a leading independent specialist Auditors in continually improving our audit programme.Shopfinomanagers participate directly along with Auditors & appropriate business and corrective action plans are implemented as needed.
      • Occupational Safety. Suppliers must adhere & give appropriate education in advance to workers on safety procedures and also control worker exposure to potential physical safety hazards by implementing physical guards, barriers, and/or engineering and administrative controls, hazardous or dangerous conditions or materials with appropriate personal protective equipment and educated and trained on the proper use of such equipment. Worker health and safety is not jeopardised.
      • Emergency Preparedness and Response. Shall include emergency reporting, alarm systems, worker notification and evacuation procedures, worker training and drills, first-aid supplies, fire detection and suppression equipment, and unblocked exit facilities.
      • Sanitation and Housing. Workers must be provided with reasonable access to clean toilet facilities and potable drinking water with clean and safe accommodations.
      • Wages and Benefits in a timely manner and provide compensation (including overtime pay and benefits) that, at a minimum, satisfy applicable laws.
      • Working Hours not more than 60 hours per week, including overtime, worker must be entitled to at least one day off for every seven-day work period as permitted by law. Anti-discrimination must be based on an individual's ability, not on personal characteristics, caste or beliefs.
      • Not discriminate on the basis of race, colour, national origin, gender, sexual orientation, religion, disability, age, political opinion, pregnancy, marital or family status, or similar factors in hiring and working practices such as job applications, promotions, job assignments, training, wages, benefits, and termination.
      • Not subject workers or applicants to medical tests that could be used in a discriminatory manner.
      • Fair Treatment with respect and dignity, not engage in or permit physical, verbal, or Psychological abuse or coercion, including threats of violence, sexual harassment, or unreasonable restrictions on entering or exiting.
      • Immigration Compliance to engage foreign or migrant workers with the immigration and labour laws of the host country.
      • Freedom of Association to respect the rights of workers to establish and join a legal organisation of their own selection. Workers must not be penalised or subjected to harassment or intimidation for the non-violent exercise of their right to join or refrain from joining such legal organisations.
  • Ethical Behaviour :No offer nor accept bribes or other means of obtaining undue or improper advantages to anyone for any reason, whether in dealings with governments or the private sector.Anti-Corruption Laws to be adhered and not offer anything of value, either directly or indirectly, to government officials in order to obtain or retain business. Whistleblower Protections must to protect worker whistleblower confidentiality and prohibit retaliation against workers who report workplace grievances & submit their grievances anonymously.Management Systems to ensure compliance with applicable laws and to facilitate continual improvement.Management Accountability and Responsibility through designated representatives responsible to oversee compliance with applicable laws. Senior management must routinely review and assess the quality and efficiency of the management systems and programs. Risk Management to identify the environmental, health, safety, and ethical risks associated with their operational and labour practices. In addition, management must develop appropriate processes to control identified risks and ensure regulatory compliance.
  • Training : Management must maintain appropriate training programmes for managers and workers to implement the standards to comply with applicable legal requirements. Communication and Worker Feedback. Must be clearly and accurately communicated and educate workers about Shopfino policies, practices, and expectations. Documentation and Records to be created, retained, and disposed in full compliance with applicable legal requirements along with appropriate confidentiality to protect privacy.
  • Environment compliance to implement systems by the supply chain system, the production process, and the products themselves .Environmental Permits and Recordkeeping must for current all required environmental permits, approvals, and registrations.
  • Effective Management and Disposal of Hazardous Substances to manage the safe handling, movement, storage, and disposal of chemicals and other substances that pose a threat to the environment, including providing workers with appropriate training on the safe-handling and disposal of hazardous substances, also monitor and control wastewater or solid waste generated from operations, monitor, control, and treat regulated air emissions before discharging in accordance with applicable laws. Continuous Improvement to improve and reduce waste in own operations and processes.
  • Shopfino Employees who manage our manufacturing supply chain receive training on our Supplier Code and audit requirements.
  • Shopfino shall not be held responsible for the delay or inability to use the website or related functionalities, the provision of or failure to provide functionalities, or for any information, software, products, functionalities and related graphics obtained through the website, or otherwise arising out of the use of the website. further, Shopfino shall not be held responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Shopfino's control.
  • You cannot copy, download, transfer the following without written consent from authorized signatory of Twizor Import Export Pvt. Ltd reserves the right on e-books, audios, videos, movies, images, celebrity images, product images & contents, List of products, vendors/ companies, drafting, graphics, software, mails, messages, chats/ group chats & their contents.
  • Shopfino reserves its right to initiate civil and/or criminal proceedings in the exclusive jurisdiction of the courts at Delhi against a User who, files an invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Shopfino may at its sole discretion suspend, block, restrict, cancel the Display Name and its related Display Names] of such User and/or disqualify that User and any related Users from availing protection through this program. Any person who knowingly and with intent to injure, defraud or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.
  • Hidden Charges : No hidden charges on purchase through Shopfino. The prices showing of the item is final and all inclusive.
  • Delivery charges may be free or may be as mentioned on our site.
  • In accordance with Information Technology Act. 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below. If you find any discrepancies or have any grievances in relation to the collection, storage, use, disclosure and transfer of Your Personal Information under this Privacy Policy or any terms of Terms of Use, Term of Sale and other terms and conditions or polices of any Shopfino entity, please contact the following:
    Mr.Jay Prakash Agarwal
    You agree to reach the Grievance Officer as a first step. If not satisfied, you agree to contact Twizor Import Export Pvt. Ltd. Authorized Signatory for Arbitration. Arbitrator shall be duly appointed by the Company with cost borne by you. Still not satisfied with the final order of the Arbitrator, you agree to approach the court of law under exclusive jurisdiction of the courts at Delhi.
  • If you have any concerns about material which appears on our site, please contact us using our contact page or mail us